Privacy Policy

At Ziyada, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We may collect the following information when you use our platform:

Personal Information: Name, email address, phone number, delivery address, and payment details.
Booking & Purchase Information: Details of products purchased or services booked.
Device & Usage Information: IP address, browser type, device type, and pages visited.

2. How We Use Your Information

Your data is used to:

Process orders and service bookings
Deliver products and services
Communicate updates, offers, and promotions (with your consent)
Improve our website and services
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

Service Providers & Vendors: For delivery, bookings, and service fulfilment
Legal Authorities: When required by law or regulation
Payment Gateways: To process online payments securely

4. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data, where applicable
Opt-out of marketing communications

6. Cookies & Tracking

We use cookies and similar technologies to improve website functionality, enhance user experience, and analyze website traffic.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:
Email: hello@ziyada.ae
Phone: 0509801769